Stove Oven
Stoves and ovens are the cornerstones of kitchen appliances, used for cooking and baking. Modern models come in various types, including gas, electric, and dual fuel, offering advanced features such as convection baking, self-cleaning modes, touch controls, and smart connectivity. Proper use, regular cleaning, and scheduled maintenance are vital to extend their lifespan and ensure safe operation.
Warrantability
Alberta New Home Warranty Standards:
- 1-Year: Covers defects in workmanship or materials, such as faulty connections for gas or electrical systems affecting stove or oven functionality.
- 2-Year: Covers distribution system issues, such as improper gas supply or electrical wiring impacting performance.
Builder's Warranty:
- Builders typically cover stoves and ovens for 1– year if installation-related problems arise, such as improper leveling, wiring, or gas connection setups.
Manufacturer's Warranty:
- Standard warranties cover parts and labor for defects in materials or workmanship for 1– year
- Extended manufacturer warranties may apply to specific components like oven heating elements or stovetop burners (up to 5 years in some cases).
Maintenance

- Clean stove burners, grates, and oven racks regularly to prevent grease buildup.
- Wipe down control panels, knobs, and touchscreens with a non-abrasive cleaner to prevent residue from interfering with electronic components.
- Clean gas burner ports regularly with a needle or pin to ensure proper flame and heat distribution.
- Inspect oven door gaskets for cracks or wear, and replace them when necessary to maintain an effective seal.
- Avoid using aluminum foil to line the bottom of the oven, as it may block heat circulation or damage interior surfaces.
- For gas stoves, check gas connections annually for leaks and ensure they are safely sealed.
Common Issues, Causes, Warrantability, and Repair Solutions
1. Stove burners won’t ignite or heat
Causes:
- For gas stoves: Clogged burner ports preventing gas flow or worn-out igniters failing to spark.
- For electric stoves: Burned-out heating elements, loose connections, or faulty infinite switches.
- Improper gas or electrical connection during installation.
Warrantability:
- Alberta New Home Warranty (1 Year): Covered under the 1-Year workmanship warranty if caused by improper installation.
- Builder Warranty (1 Year): Covered within 1–year for installation-related issues such as poor gas or electrical connections.
- Manufacturer Warranty (1 Year): Heating elements, igniters, or burners are generally covered for 1– year.
Repair Solution:
- If within warranty period: Contact serviceQ to address defective or improperly installed components.
- If outside warranty: For gas burners, clean the ports thoroughly to remove grease or debris blocking the flow. Replace defective igniters or heating elements with manufacturer-approved parts. Verify that gas valves are open and that electrical connections are secure.
2. Oven doesn’t heat up or maintain temperature

Causes:
- Burned-out baking or broiling elements in electric ovens.
- Faulty igniter in gas ovens failing to light the burner.
- Malfunctioning thermostat or temperature sensor giving inaccurate readings.
- Electrical wiring or gas valve installation issues.
Warrantability:
- Alberta New Home Warranty (1 Year): Covered under the 1-Year workmanship warranty if caused by electrical or gas setup faults.
- Builder Warranty: May apply for installation-related heat issues during the first 1– year.
- Manufacturer Warranty: Typically covers heating elements, igniters, and thermostats within 1– year.
Repair Solution:
- If within warranty period: Contact serviceQ for diagnosis and repairs.
- If outside warranty: Test and replace faulty baking or broiling elements in electric ovens. Replace defective thermostat or temperature sensor to ensure accurate heating. For gas ovens, inspect the igniter and replace it if it fails to heat and ignite gas properly.
3. Oven door won't close or seal properly
Causes:
- Worn or damaged door gasket allowing heat to escape.
- Faulty door hinges causing misalignment or preventing the door from closing securely.
- Debris or grease buildup on door edges stopping a tight seal.
Warrantability:
- Alberta New Home Warranty (1 Year): Covered under 1-Year workmanship warranty if improper installation causes the issue.
- Builder Warranty (1 Year): May be applicable within 1–2 years if installation led to misalignment.
- Manufacturer Warranty (1 Year): Door gaskets or hinges are usually covered within 1- year.
Repair Solution
- If within warranty period: Contact serviceQ to adjust or replace components.
- If outside warranty: Replace worn or damaged gaskets with manufacturer-recommended replacements. Tighten or replace door hinges if misalignment or wear is preventing it from closing fully. Clean debris or grease from the door edges and hinges to allow for a smooth seal.
4. Stove or oven makes unusual noises
Causes:
- Cooling fan or blower motor generating loud or vibrating sounds.
- Loose internal mounting brackets or bolts causing rattling.
- Igniters clicking continuously after gas ignition.
Warrantability:
- Alberta New Home Warranty (1 Year): Covered under the 1-Year workmanship warranty if noises result from improper installation.
- Builder Warranty (1 Year): Likely covered for installation-related noise during the first 1– year.
- Manufacturer Warranty (1 Year): Faulty motors or igniters are usually covered for 1–year.
Repair Solution:
- If within warranty period: Contact serviceQ to inspect and fix noisy components.
- If outside warranty: Tighten any loose internal components. Clean grease and debris from fan blades or igniter components. Replace defective motors, igniters, or blower components as necessary.
5. Self-cleaning function does not work
Causes:
- Faulty temperature sensors preventing the oven from reaching self-cleaning temperatures.
- Malfunctioning door lock assembly stopping the self-cleaning cycle.
- Control board or thermostat issues.
Warrantability:
- Alberta New Home Warranty (1 Year): Not typically covered unless installation caused electrical issues.
- Builder Warranty (1 Year): May apply if the issue results from poor setup.
- Manufacturer Warranty (1 Year): Self-cleaning mechanisms (including control boards) are often covered for 1- year.
Repair Solution:
- If within warranty period: Contact serviceQ for assistance.
- If outside warranty: Inspect and replace faulty door lock mechanisms or temperature sensors. Reset the oven by unplugging it or turning off the breaker for a few minutes before attempting the self-cleaning cycle again. Replace defective control boards if the self-cleaning function remains unresponsive.
6. Burners or oven emit a gas smell
Causes:
- Loose or improperly connected gas lines or valves.
- Faulty igniters failing to ignite gas fully, allowing it to escape.
- Gas leaks from damaged valves or connections.
Warrantability:
- Alberta New Home Warranty (1 Year): Covered under 1-Year workmanship warranty for issues related to the gas connections.
- Builder Warranty (1 Year): Applicable for improper gas line setup during the first 1–year.
- Manufacturer Warranty (1 Year): Faulty gas valves or igniters may be covered within the initial 1– year.
Repair Solution:
- If within warranty period: Contact serviceQ to inspect and resolve gas-related issues immediately.
- If outside warranty: Turn off the gas supply immediately if a strong gas smell persists. Inspect gas line connections for leaks and tighten or replace them as needed. Test and replace defective igniters or gas valves to prevent leaks. Consult a licensed gas technician for installation or repair.
Disclaimer: The information provided on this website is for general guidance only and does not constitute legal, technical, or warranty advice and Qualico and its affiliated companies make no warranty whatsoever with respect to such information, including (but not limited to) for fitness for a particular purpose. Product warranties are governed by manufacturers’ terms and conditions, and proper maintenance is required to uphold functionality and coverage. Qualico and its affiliated companies are not liable for any injury (personal or otherwise), harm, personal damage, or property damage caused by (i) the use or misuse of, (ii) neglect related to, or (iii) unforeseen events related to, the information provided above. For specific warranty and maintenance details, please refer to the manufacturer’s documentation.



