Eavestroughs (Gutters)
Eavestroughs, commonly referred to as gutters, are an essential exterior feature designed to redirect rainwater away from your home’s foundation, roofline, and exterior elements. Properly functioning eavestroughs protect the home from water damage, including soil erosion, basement flooding, and roof leaks.
Warrantability
Alberta New Home Warranty Standards:
- 1-Year Warranty: Eavestroughs may be covered under Alberta’s one-year materials and workmanship warranty for issues such as incorrect installation, leaks, or defective materials. Problems resulting from poor workmanship (e.g., improper slope or fastenings) would generally fall under this coverage.
- Structural damage to eavestroughs caused by external factors (e.g., snow accumulation, falling debris, or lack of cleaning) is not covered under the warranty framework.
Builder’s Warranty:
- Builders will typically offer one year of coverage on installation and materials. This warranty includes improper slope, loose or poorly fastened sections, or leaks.
- However, damage caused by neglect, such as debris buildup or ice dams, is outside builder coverage.
Manufacturer’s Warranty:
- Manufacturers provide warranties ranging from 10–50 years depending on the material, covering defects such as corrosion, cracking, fading, or manufacturing flaws.
Maintenance
Proper care ensures your eavestroughs function efficiently and last longer. Follow these tips:
Cleaning
- Clear debris such as leaves, twigs, or dirt twice a year (spring and fall) to prevent clogs and overflows. Use a ladder with safety precautions, and gloves to remove debris.
- For heavy buildup, flush the gutters with water using a hose.
Inspection
- Check for leaks, sagging sections, rust spots, or gaps between the eavestrough and the home’s fascia.
- Ensure downspouts are clear and properly connected to divert water away from the foundation.
Preventive Measures
- Consider installing gutter guards to reduce debris buildup and prevent clogs.
- Ensure the slope angle allows water to flow freely toward downspouts (a typical recommendation is a quarter-inch drop for every 10 feet).
Maintenance:
- Allowing debris or ice to accumulate for long periods, as this can lead to sagging gutters or water damage.
- Using harsh chemicals (e.g., bleach or corrosive cleaners) on metal gutters, which can cause premature deterioration.
- Overlooking seasonal inspections, especially in regions with heavy rainfall or snow.
Common Issues, Warrantability, and Repair Solutions
1. Leaks or Water Overflow
Warrantability:
- 1-Year Builder’s Warranty: Leaks due to improperly sealed joints or faulty installation may fall under this coverage during the first year.
- Manufacturer’s Warranty (Varies): Manufacturing defects in eavestrough material (e.g., cracks in seams or panels) may be eligible for claims.
- Overflow and leaks caused by clogs or debris are typically not covered.
Repair Solution:
- If within warranty period: Contact serviceQ for inspection and assistance.
- If outside warranty period: Consult a certified eavestrough repair professional for sealing or replacement.
2. Clogs or Debris Accumulation
Warrantability:
- Clogs caused by neglect or a lack of regular cleaning are not covered under warranties.
- 1-Year Builder’s Warranty: If improper eavestrough installation contributes to frequent blockages (e.g., insufficient pitch or design flaws), may be covered
Repair Solution:
- If within warranty period: Contact serviceQ for review of improper installation.
- If outside warranty period: Clean the eavestrough manually and consider installing gutter guards to minimize future debris accumulation.
3. Sagging or Loose Sections
Warrantability:
- 1-Year Builder’s Warranty: Sagging eavestroughs caused by improper fastening or insufficient support may be covered during the first year.
- Sagging or loosening due to external factors, such as snow buildup or weight from debris, is generally not covered.
Repair Solution:
- If within warranty period: Reach out to serviceQ for warranty support.
- If outside warranty period: Hire a certified tradesperson to reinforce and refasten loose sections.
4. Corrosion or Rusting (Metal Gutters)
Warrantability:
- Manufacturer’s Warranty (varies): Corrosion may be covered if the problem arises from a defect in the material.
- Rust caused by exposure to corrosive chemicals or neglect is typically not covered under warranties.
Repair Solution:
- If within warranty period: Contact serviceQ to review eligibility for material warranty claims.
- If outside warranty period: Remove the affected segment and evaluate possible replacement options.
5. Ice Dams
Warrantability:
- Ice dams and damage caused by their formation are generally not covered under warranties, as they result from external environmental factors or lack of proper care (e.g., failing to clear snow buildup).
Repair Solution:
- If within warranty period: Contact serviceQ to assess the damage and investigate the warrantability of the ice dam.
- If outside warranty period: Consult a certified professional to remove buildup and install preventive measures like heating cables if necessary
6. Downspout Issues or Detachment
Warrantability:
- 1-Year Builder’s Warranty: Detachment caused by poor fastening during installation may be covered for one year.
- Issues stemming from physical impact or external weather conditions are generally not covered under warranties.
Repair Solution:
- If within warranty period: Contact serviceQ for resolution of installation-related issues.
- If outside warranty period: Engage a professional repair service to reattach or replace detached components.
Disclaimer: The information provided on this website is for general guidance only and does not constitute legal, technical, or warranty advice and Qualico and its affiliated companies make no warranty whatsoever with respect to such information, including (but not limited to) for fitness for a particular purpose. Product warranties are governed by manufacturers’ terms and conditions, and proper maintenance is required to uphold functionality and coverage. Qualico and its affiliated companies are not liable for any injury (personal or otherwise), harm, personal damage, or property damage caused by (i) the use or misuse of, (ii) neglect related to, or (iii) unforeseen events related to, the information provided above. For specific warranty and maintenance details, please refer to the manufacturer’s documentation.



