Welcome to serviceQ Dryer

Dryers simplify the task of laundry care by removing moisture from clothes and linens. Modern dryers feature various settings, including energy-efficient cycles, steam refresh modes, and smart connectivity for remote operation.

Warrantability

Alberta New Home Warranty Standards:  

• 1-Year: Covers defects related to dryer installation, venting connections, and workmanship.

• 2-Year: Covers performance or distribution system issues such as venting problems affecting dryer operation. 

Builder's Warranty:  

• Builders provide warranty protection for 1–year for improper installation, such as basic distribution concerns related to the venting ducts. 

Manufacturer's Warranty:  

• Most dryers come with a standard 1 manufacturer warranty covering defects in mechanical or electrical components, such as motors, sensors, vents, or controls. 

• Many appliances come with extended warranties on certain components often lasting several years beyond the standard 1-year coverage. However, these extended portions are frequently only valid if the homeowner registers the appliance directly with the manufacturer, typically online or by mail within a specified timeframe after possession. This registration is the homeowner's responsibility—it is not automatically handled by the builder, retailer, or installer—and failing to do so may limit or void access to the full warranty benefits. Always check the specific manufacturer's terms provided with your appliance documentation to confirm requirements and deadlines. 

• Labor coverage is often limited after the initial 1–2 years.

Maintenance

• Frequency: Clean lint filter after every use; inspect ducts and vents quarterly. 

• Steps: 

• • Remove lint from the filter before each load. 

• • Disconnect the dryer and vacuum lint buildup in exhaust ducts. 

• • Wash the lint filter with mild detergent if residue remains. 

• • Inspect external vent systems for blockages. 

• Materials Needed: Vacuum cleaner, mild detergent, and a cleaning brush for vent ducts. 

1. Dryer Not Heating Properly / Clothes not drying

Causes:

• Defective heating element or thermostat preventing heat generation. 

• Thermal fuse blown due to overheating. 

• Improper voltage or power supply issues. 

• Clogged vent or restricted airflow causing premature heating shutdown.

Warrantability:

• Alberta New Home Warranty (1 Year): Covered under 1-Year workmanship warranty if related to installation or power setup.  

• Builder Warranty (1 Year): Covered if the issue stems from improper venting or connections within the first 1–year.  

• Manufacturer Warranty (1 –2 Years): Heating components such as elements or thermostats are typically covered for 1–2 years if unit is registered.

Repair Solution:

• If within warranty period: contact serviceQ for installation-related repairs  
• If outside warranty: Test and replace the heating element or thermostat if defective. Ensure the thermal fuse is intact; replace it if blown. Check for proper electrical voltage at the outlet and the power cord. Inspect ducting to ensure it is clear.

2. Dryer Making Unusual Noise

Causes:

• Worn drum rollers or drum belt causing squeaking or thumping sounds. 

• Foreign objects (e.g., buttons, coins) stuck in the drum or blower wheel. 

• Loose or damaged motor mounts causing vibrations. 

• Uneven placement of the dryer leading to imbalance.

Warrantability: 

• Alberta New Home Warranty (1 Year): Covered under 1-Year workmanship warranty if caused by improper installation.  

• Builder Warranty (1-Year): Likely covered for installation-related imbalances or vent-related noises during the first 1–year.  

• Manufacturer Warranty (1-Year): Defective rollers, belts, or motors are typically covered in the initial warranty period. 

Repair Solution:

• If within warranty period: Contact serviceQ to resolve internal part or installation issues. 
• If outside warranty: Remove any foreign objects stuck in the drum or blower wheel. Replace worn or damaged drum rollers, belts, or motor mounts as needed. Level the dryer properly to prevent vibration. 

3. Dryer Not Starting

Causes:

• Faulty door switch preventing the dryer from recognizing the door is closed. 

• Blown thermal fuse or tripped circuit breaker cutting off power to the dryer. 

• Malfunctioning start switch or control board. 

• Power supply issues such as a loose connection at the outlet or plug.

Warrantability:

• Alberta New Home Warranty (1- Year): Covered under the 1-Year workmanship warranty if caused by improper electrical supply installation.

• Builder Warranty (1- Year): Likely covered within the first 1– year if improper installation affects dryer functionality. 

• Manufacturer Warranty (1- Year): Covered for 1–2 years for defective switches, boards, or thermal fuses. 

Repair Solution 

• If within warranty period: Contact serviceQ for installation-related repairs  
• If outside warranty: Ensure the dryer is plugged in and that the circuit breaker hasn't tripped. Test and replace the door switch or thermal fuse if faulty (refer to the owner's manual for specific instructions). Check or replace the starter switch or control board if it's unresponsive. 

4. Burning Smell

Causes:

• Lint buildup in the lint trap, vent, or ducting causing overheating. 

• Worn or frayed electrical wires or components overheating inside the dryer. 

• Foreign objects (e.g., melted plastic) stuck in the drum or heating elements.

Warrantability:

• Alberta New Home Warranty: Not typically covered unless caused by improper electrical or venting installation.  

• Builder Warranty (1-Year): May apply for venting fire hazards linked to construction issues.  

• Manufacturer Warranty: Defective heating components or wiring may be covered during the initial warranty period.

Repair Solution:

• If within warranty period: Contact serviceQ to resolve issues contributing to overheating or smells. 
• If outside warranty: Clean the lint trap, ductwork, and vent thoroughly to remove debris. Inspect and replace any frayed or damaged electrical wiring. Remove foreign objects stuck inside the drum or heating elements. 

Disclaimer: The information provided on this website is for general guidance only and does not constitute legal, technical, or warranty advice and Qualico and its affiliated companies make no warranty whatsoever with respect to such information, including (but not limited to) for fitness for a particular purpose. Product warranties are governed by manufacturers’ terms and conditions, and proper maintenance is required to uphold functionality and coverage. Qualico and its affiliated companies are not liable for any injury (personal or otherwise), harm, personal damage, or property damage caused by (i) the use or misuse of, (ii) neglect related to, or (iii) unforeseen events related to, the information provided above. For specific warranty and maintenance details, please refer to the manufacturer’s documentation.